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Whether you're facilitating workshops, leading teams, or navigating complex decisions, here you'll find practical tools, frameworks, and lessons drawn from my real-world work with leadership teams and organizations.
I'm Jackie Colburn. Strategist, facilitator, human.
For nearly two decades, I've partnered with teams across industries to navigate complexity, unlock possibilities, and design a better way forward.
3 Conversations Every Leadership Team Should Have Before Their Next Strategic Planning Offsite
When we hear the word planning, we usually think of solutions, timelines, and next steps. But what about the pre-work? If you want to build a foundation for real change, I recommend having three important conversations at the leadership level before your full-team gathering. Learn about them here, and get access to a list of questions you can borrow for your own conversations.
AI and Creativity: Why Timing Matters More Than Tools
Learn two of the biggest risks I see when teams rush AI into the design process, and why this is at the root of confusion about why solutions aren’t better and results aren't faster despite the fact that teams are using generative tools.
Better Virtual Meetings Start with a Pro Setup: Try These 8 Tips
Over the past six years of facilitating virtual collaboration, I’ve learned something important: the quality of a virtual workshop often starts with your setup. Here are eight pro-tips that will help you hold the room, guide decisions, and keep people engaged across screens and time zones.
The Difference Between Leading & Facilitating
Leadership requires judgment and direction. Facilitation requires neutrality and mechanics. When one person tackles both simultaneously, progress suffers. This article explores why the balance is so challenging, and the importance and benefits of separating the roles.
The Art of Letting Go (of the Agenda)
Having a defined plan is important—essential, even—but it must be balanced with curiosity and adaptability. If you’re constantly navigating stakeholder pressure, team friction, and the gap between strategy and execution, learn how to build muscle memory around this balance with my facilitator-approved tips.
Why Being With One Another Matters More Than Ever
Lately, I keep returning to one question: How can we be with one another?
In a time when it feels like so much is unraveling around us, when fear, tension, and uncertainty hang thick in the air, this question feels more urgent than ever. How do we show up for one another in the hardest moments? What does it look like to offer presence, solidarity, and compassion when there are forces that seem intent on pulling us apart?
The Secret to Building a Roadmap That Endures
A roadmap brings direction, helps align the team, and keeps everyone moving toward shared goals. But here's the thing: The strength of your roadmap is only as good as the foundation it's built on. Here are three foundational pillars you should address before building a roadmap, along with practical to-dos that will help you fortify your baseline.
Being Clear is Kind: 5 Ways to Give Feedback More Effectively
Being able to give direct feedback is one of the most important aspects of leadership. It can sometimes feel easier to dodge direct language or soften our words too much because we think we’re being kind. But, as Brené Brown reminds us, “Clear is kind. Unclear is unkind.” Let’s talk about what it looks like to be clear and kind, along with 5 ways to give feedback more effectively.
How to Align Your Team Before Year-End: 5 Leadership Moves to Make in October
Between holidays, vacations, and general year-end fatigue, the window between Thanksgiving and New Year’s can turn into a murky holding pattern. But it’s only October, which means there’s time to get ahead of this potential pitfall! Here are 5 leadership moves you can make right now to align your team before the end of the year.
5 Ways DIY Workshops Go Wrong (and How to Avoid Them)
If you’re thinking about leading a workshop yourself, learn about the five most common roadblocks that stall progress, along with a few of my facilitator-approved tips for getting ahead of the spiral.
5 Mini-Workshops You Can Run on Your Own (No Outside Help Required)
You don’t always need to wait for a big strategy offsite to kick off meaningful conversations with your team. Here are five facilitator-approved, easy-to-run micro-workshops designed for teams working on innovation, new product/feature design, ideation, or simply looking for more productive ways to collaborate.
The burnout guide: Tips and tools to reconnect with yourself
A couple of years ago, I shared the painful but eye-opening moment when I realized I was in the throes of a burnout episode and something had to change ASAP. Here, you’ll find articles, tools, and actionable advice for breaking the burnout cycle. Because burnout is about more than being tired. It’s about disconnection—from meaning, from purpose, from yourself.