Design a better way forward.

Let me be your strategic guide.

I partner with organizations – from startups to Fortune 50s – to jump-start business ideas, uncover solutions to “impossible” problems, and accelerate teams. Whether you need a tangible plan, prototype or roadmap, or want momentum around a new idea or initiative, my workshop solutions will quickly move your team toward an actionable outcome. With the right approach and my dedication to clarity, we’ll unlock possibilities and design a better way forward for your business.

  • Design Sprints

  • Workshops

  • Leadership

  • Training

EXPLORE SERVICES

Hello, I’m Jackie Colburn.

I’m a facilitator and strategist with more than 17 years of experience guiding teams from uncertainty to clarity. I partner with clients across sectors and have a deep bench of knowledge in tech and product. I lead with kindness, love to ask questions, and bring teams together to create a possibility-rich future.

  • "Jackie is an all-star facilitator who can lead any team with confidence. She's also a gifted teacher and coach who brings clarity, creativity, and structure to every project. At the start of the pandemic, she co-authored the Remote Sprint Guide with John Zeratsky and me, providing timely resources for teams adapting to virtual work. Since then, we've recommended her work to countless teams. If you get the chance to work with Jackie—take it!"

    — Jake Knapp, Author of Sprint and Co-Founder of Character

  • "I strongly endorse Jackie for her leadership and facilitation of workshops and conversations that challenge the status quo and encourage innovative thinking for organizations seeking change. We had a diverse group of faculty, staff, students, alumni and industry representatives who all praised Jackie’s facilitation skills, her methods of inquiry, and her ability to drive meaningful conversations." 

    — Kris Ropella, Opus Dean and Professor, Opus College of Engineering, Marquette University

  • "Jackie is a skilled strategist and a master facilitator. She ensured engagement and guided toward clarity as ideas were shaped, priorities were defined and plans were structured. She enabled early progress and set us up for success in the long-run."

    — Anthony Heredia, Chief Ethics and Compliance Officer at Target

  • "Jackie has the gift of engaging people and making creative collaboration happen. Her session with our portfolio was energetic, easy-going and fun. Yet at the end of the session, we had some thoughtful and valuable outputs."

    — Marin Licina, Design Partner, Gradient Ventures

  • Jackie was instrumental in shaping Tusk Logistics. In just one day, her naming workshop helped us choose the perfect name with clarity and focus. Later, her design sprint guided us in defining and prototyping a customer interface. Jackie’s blend of strategic vision and practical execution created lasting impact, aligning our team and setting us up for long-term success. Today, we’re still benefiting from her work by partnering with the designer she brought onto our team.

    — Ben Emmrich, CEO & Co-Founder, Tusk Logistics

  • "Jackie is truly a professional and has the ability to herd cats to greatness. She will amaze you at what can be accomplished in just a few short days."

    — Deb St. Germain, SVP and Group Product Manager of Retail Payment Solutions, U.S. Bank

  • “The skills that participants learned during the workshop will be a game changer for us as a business. She has given our group the toolkit needed to drive innovation, effectively manage internal stakeholders, and identify when is the right time to have a Sprint.”

    — Linda Massie & Neal Anderson, Medtronic

  • “Jackie’s enthusiasm, leadership, and ability to intuitively lead/react to the group created momentum and energy. She facilitated incredibly difficult strategic conversations, ultimately guiding us to a defined strategy and plan for action.”

    — Maya L. N. Bowie, Merchandising, Innovation, Strategic Partnerships at Target

  • "The Sprint was instrumental in getting an entire team energized about a concept and helped to focus on what is going to make the biggest impact to the customers."

    — Thomas Mercer, Director of Digital Products at Bibliotheca

  • "I've been in over 50 Design Sprints, yet I'm blown away by Jackie's ability to engage people (remotely) and catalyze creative collaboration."

    — Marin Licina, Design Partner, Gradient Ventures

  • "She maintained a strong but diplomatic approach when facilitating to keep people focused, engaged and inspired. Jackie took our teams from uncertainty to a directional vision for our product."

    — Jon Nakasone, Sr. Director, User Experience at Financial Engines

  • "We couldn't have been happier with Jackie's services to shepherd us through. Incredibly professional, she provided just the right mix of patience, but challenged us to make real-time decisions to get real-time results."

    — Joe Serrano, Director of Digital Partnerships, Best Buy

Interested in working with me?