Design a better way forward.

Strategy that sticks. Momentum that lasts.

I help leaders navigate moments of change and move teams from uncertainty into action.

Whether you’re facing a market shift, shaping new business ideas, integrating AI, or leading through transformation, I’ll help you build clarity, align action, and move forward with confidence.

Because lasting change doesn’t come from ideas alone—it comes from people moving forward together.

How I Help

  • Outline illustration of two people with thought bubbles containing puzzle pieces above their heads.

    Design Sprints

    Move quickly from idea to direction.

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  • Outline of a person's head with six arrows pointing outward in different directions, symbolizing thoughts or ideas.

    Strategic Workshops

    Turn complexity into clarity.

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  • Line drawing of two people, a man and a woman, with speech bubbles indicating conversation or communication.

    Team Leadership

    Steady leadership when it matters most.

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  • Line drawing of a person with shoulder-length hair at a desk or table, with four people seated in front of them, all depicted as simple circles and semi-circles.

    Training Workshops

    Build skills for what’s next.

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AI Transformation

What got your organization here won’t get it where it needs to go next.

AI transformation isn’t just about adopting new tools. It requires rethinking how people work, make decisions, and create value together.

I help leaders and teams navigate AI with a practical, people-centered approach so change is thoughtful, strategic, and built to last.

Explore AI Transformation
Explore AI Transformation
Jackie Colburn - woman with short blonde hair smiling and looking at the camera, standing against a dark background.

Hello, I’m Jackie Colburn.

I’m a facilitator and strategist with nearly two decades of experience helping teams move from uncertainty to clarity.

I partner with organizations across industries — from startups to Fortune 50s — with deep expertise in tech, digital product, and innovation. My approach blends thoughtful strategy, strong facilitation, and a belief that the best solutions are built with people, not just for them.

I lead with kindness, ask great questions, and create the conditions for teams to imagine and build a better future.

About me
About me

Interested in working with me?

Get in touch
Get in touch

  • "Jackie brought clarity and structure to a pivotal and complex moment for Vibrant. She synthesized the many challenging factors that contribute to a broken mental healthcare system and mobilized our team to find innovative solutions that put the help seeker at the center of the story. She guided our leadership team through a thoughtful vision and strategy process, engaging voices from across the organization and beyond. Her ability to navigate multiple layers of stakeholders while keeping us focused on what mattered most was invaluable in helping us define a clear path forward."

    Cara McNulty, CEO, Vibrant Emotional Health

  • "Jackie is an all-star facilitator who can lead any team with confidence. She's also a gifted teacher and coach who brings clarity, creativity, and structure to every project. At the start of the pandemic, she co-authored the Remote Sprint Guide with John Zeratsky and me, providing timely resources for teams adapting to virtual work. Since then, we've recommended her work to countless teams. If you get the chance to work with Jackie—take it!"

    — Jake Knapp, Author of Sprint and Co-Founder of Character

  • "Jackie is truly a professional and has the ability to herd cats to greatness. She will amaze you at what can be accomplished in just a few short days."

    — Deb St. Germain, SVP and Group Product Manager of Retail Payment Solutions, U.S. Bank

  • "Jackie has the gift of engaging people and making creative collaboration happen. Her session with our portfolio was energetic, easy-going and fun. Yet at the end of the session, we had some thoughtful and valuable outputs."

    — Marin Licina, Design Partner, Gradient Ventures

  • "Jackie is a skilled strategist and a master facilitator. She ensured engagement and guided toward clarity as ideas were shaped, priorities were defined and plans were structured. She enabled early progress and set us up for success in the long-run."

    — Anthony Heredia, Chief Ethics and Compliance Officer at Target

  • Jackie was instrumental in shaping Tusk Logistics. In just one day, her naming workshop helped us choose the perfect name with clarity and focus. Later, her design sprint guided us in defining and prototyping a customer interface. Jackie’s blend of strategic vision and practical execution created lasting impact, aligning our team and setting us up for long-term success. Today, we’re still benefiting from her work by partnering with the designer she brought onto our team.

    — Ben Emmrich, CEO & Co-Founder, Tusk Logistics

  • "When we engaged Jackie, we were facing a lot of complexity including evolving leadership, an ambitious product portfolio, and the need for a clearer path forward. Jackie helped us focus on what mattered most so we could make decisions with confidence, and guided us toward a shared vision that aligns our team and positions us for growth. Beyond her strategic skill, her presence with the team was invaluable: she built trust quickly, asked the right questions, and created space for bold thinking. This work has been foundational for our next chapter."

    - Joe Grillo, CEO & Investor, Bibliotheca

  • "I strongly endorse Jackie for her leadership and facilitation of workshops and conversations that challenge the status quo and encourage innovative thinking for organizations seeking change. We had a diverse group of faculty, staff, students, alumni and industry representatives who all praised Jackie’s facilitation skills, her methods of inquiry, and her ability to drive meaningful conversations." 

    — Kris Ropella, Opus Dean and Professor, Opus College of Engineering, Marquette University

  • “The skills that participants learned during the workshop will be a game changer for us as a business. She has given our group the toolkit needed to drive innovation, effectively manage internal stakeholders, and identify when is the right time to have a Sprint.”

    — Linda Massie & Neal Anderson, Medtronic

  • “Jackie’s enthusiasm, leadership, and ability to intuitively lead/react to the group created momentum and energy. She facilitated incredibly difficult strategic conversations, ultimately guiding us to a defined strategy and plan for action.”

    — Maya L. N. Bowie, Merchandising, Innovation, Strategic Partnerships at Target

  • "The Sprint was instrumental in getting an entire team energized about a concept and helped to focus on what is going to make the biggest impact to the customers."

    — Thomas Mercer, Director of Digital Products at Bibliotheca

  • "I've been in over 50 Design Sprints, yet I'm blown away by Jackie's ability to engage people (remotely) and catalyze creative collaboration."

    — Marin Licina, Design Partner, Gradient Ventures

  • "She maintained a strong but diplomatic approach when facilitating to keep people focused, engaged and inspired. Jackie took our teams from uncertainty to a directional vision for our product."

    — Jon Nakasone, Sr. Director, User Experience at Financial Engines

  • "We couldn't have been happier with Jackie's services to shepherd us through. Incredibly professional, she provided just the right mix of patience, but challenged us to make real-time decisions to get real-time results."

    — Joe Serrano, Director of Digital Partnerships, Best Buy