Whether you’re a facilitator or a business leader, here you’ll find resources, tools and how-to guides aimed at helping your teams — and your business objectives — achieve their potential.

5 tips for leaders who want to get more out of team collaboration

If you’re a leader kicking off a new project with your team, or ideating on a new product your company could launch, it’s essential to be intentional about how you plan for and guide collaborative sessions to make them a success. Apply these five facilitation learnings to your work to ramp up the effectiveness of your collaborative sessions, and have a more powerful impact on the teams you lead.

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5 reasons leaders should love Design Sprints (and use them!)

Design Sprints have the incredible ability to unlock the full potential of a team’s creativity and push innovation to new heights – that’s why they’re such a powerful leadership tool. After nearly eight years of facilitating Design Sprints, I can confidently say they’re just as effective now as they ever were. If you’re having a hard time getting over the commitment hump, here are 5 reasons why you really can’t afford not to Sprint with your team.

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How to name a product: From brainstorm to buzzworthy

Naming a new product isn’t easy, but it doesn’t have to be painful. It can be tempting to slap an acronym on it and call it a day, but taking time to come up with the perfect name is truly worth the effort. Here are my tips for picking a great product name, and a guide to get you get started on the naming process with your team.

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What do workshop facilitators do?

Most workshops and complex problem-solving endeavors are far more successful with a facilitator present. So, what is it about a great facilitator that unlocks this potential? Check out the three key abilities that a great facilitator brings to the table – think of them as the ingredients that, when present, make a workshop feel fruitful and satisfying.

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Product, Facilitation Resources, Design Sprint Jackie Colburn Product, Facilitation Resources, Design Sprint Jackie Colburn

A survival guide for Product Managers working with challenging stakeholders

In a perfect world, we'd have perfect professional chemistry with all of our colleagues. But alas, it's not a perfect world—not even close. Fortunately, even if there are certain stakeholders you mesh with less than others, it's almost always possible to overcome personality clash and find a way forward. Here are the tips I've found to be most helpful for working with, not against, your most difficult teammates.

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Being Human Jackie Colburn Being Human Jackie Colburn

How I walked away from burnout (and 3 tips to help you do the same)

How did a self-care promoting, work-life-balance advocate wake up one day and realize that burnout had gripped my life? And what could I do to escape the cycle and find a new, more sustainable way of being? This is the story of my “burnout intervention” and how I’ve spent the last year of my life making a concerted effort to break free from the toxic cycle.

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How to design a winning workshop: Step 3 of 5

Have you ever experienced a moment in a workshop or meeting when it became abundantly clear that your participants weren’t on the same page about the objective for your time together? It’s mostly avoidable if you make time for one very important aspect of workshop design. In today’s installment of this series on intelligent workshop design, I’ll be sharing methods and activities you can borrow to nail this part of the process.

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The art of naming: How to overcome challenges in naming products, services, and companies

If your team has been spinning out on naming for many weeks or even months, I’m guessing at least one of four factors is at play. I cover them in this article, along with 7 facilitation methods from my own experience leading workshops that will get the group back on track.

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3 prototyping hacks you can steal for your next workshop

Today, I’m sharing my prototyping hacks to help your team create the best initial, simplified version of their design – one that’s ready to be tested, iterated on, and validated. See why getting it right is so important, and lift these activities to streamline the next session you facilitate for your team.

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The best way to understand user needs and pain points without a big research budget

Understanding user needs and pain points is essential for building successful products and services, but that doesn’t mean we need to get stuck going down a multi-month research hole in order to be “ready” to collaborate, innovate, or prototype. Learn how to overcome research analysis paralysis with some actionable methods for gathering and applying insights – all without a big research budget.

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How to design a winning workshop: Step 1 of 5

In this five-part series, I’ll break down the arc of a winning workshop from beginning to end, with guidance around how the session might flow and sample activities you can copy/paste into your own plans. Part 1 of this series and today’s focus is all about grounding and expectation setting: the foundation of any workshop.

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A workshop guide to define a more purposeful return-to-office protocol for your team

The return-to-office conversation has been top of mind for many as more and more companies call employees back to work in person. Rather than simply telling people to return to the office without any structure or intention, let’s instead think about the best way to accomplish the work to be done. Here’s a workshop format for team leaders and managers who want to handle this next chapter with intention.

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3 facilitation techniques for effective group decision making

Helping teams make decisions can be a complex process when there are various group dynamics, cultural quirks, and political intricacies at play. But it doesn't have to be. Let’s explore a few essential facilitation techniques that empower groups to harness their collective wisdom, navigate challenges, and arrive at well-informed decisions.

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